I'm sorry about the issue. Do you mean the computer was reset / restored to factory setting?
- Can you please try the driver at the Canon website below:
, there, click on Drivers, then download and install the MX410 series MP Driver, and check.
Please reply at the box below to continue. Thank you,
If needed, click on the direct website link below:
, then open / run the download file mp68-win-mx410-1_02-ea24, and install it and check.
- If you'd like to, I can also connect remotely to your computer and fix this issue directly and quickly on your computer for you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
I'm sorry, my answer does say it has the driver for windows 10. Did you try the website below yet in order to download / install the driver file called mp68-win-mx410-1_02-ea24, and check
If needed, after clicking on the website below:
, then click on Run or Open (or save) if prompted (usually a the bottom.)
, then press at the same time the two keys Ctrl and J on the computer's keyboard, then the Downloads window will open
, then double-click on the item called mp68-win-mx410-1_02-ea24... and open / run / install it.
- Is there any trouble downloading / installing? If you'd like to, I can also connect remotely to your computer and fix this issue directly on your computer for you.