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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Need help on: 1- when i receive a fax communication, the

Customer Question

need help on: 1- when i receive a fax communication, the above states the date, time, fax receiving # etc...set up???? 2. how do i set up receipts on sent faxes?????
JA: What's the make/model number of your printer? How old is it?
Customer: Brother, model # LC20E, SERIAL # U64352B6H139048
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: COMPUTER-ACER, OS ????
JA: How long has this been an issue? What happened right before this popped up?
Customer: I HAD AN HP AND FINALL BOUGHT THIS BROTHER PRINTER 9/27/2016
JA: Anything else you want the printer expert to know before I connect you?
Customer: I'D LIKE THIS PRINTER TO BE EQUAL TO THE HP.....
Submitted: 1 month ago.
Category: Printers
Expert:  Thomas Ruiz replied 1 month ago.

Brother Support provides documentation on their procedures for printing out this "Transmission Verification Report" as they identify it. Please check the link below and let me know how this works for you.

https://www.brother-usa.com/myaccount/content/MFC6490CW_Xmit_Report_faq_8-26.pdf

Expert:  Thomas Ruiz replied 1 month ago.

There is a more robust User Guide that is available as well listed below.

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_495CW_EN_1855.PDF