Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
Would you like me to remote in your computer and work on this issue directly?
It will help me to understand the problem better and will give me a better insight on how to troubleshoot the issue.
Can you go to control panel > then devices and printers > then click "Add a Printer"
Tell me if it finds your printer