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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer is printing with a yellow shaded background. What

Customer Question

My printer is printing with a yellow shaded background. What did I do?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: MFC 9340CDW
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC WINDOWS
JA: How long has this been an issue? What happened right before this popped up?
Customer: JUST 1 DAY. I CHANGED MY INK CARTRIDGES AND MUST HAVE HIT A KEY BY MISTAKE.
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Printers
Expert:  IT Miro replied 1 month ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 1 month ago.

Please tell me if a yellow shaded background is present only when printing a picture, or it is there when printing text as well?

Thanks,

IT Miro