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Ask Ashik Your Own Question

Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 9945
Experience:  Bachelor of Computer Application (BCA), Professional Experience in Printers
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I WOULD LIKE TO SCAN MULTIPLE PAGES, EPSON L 565 BRAND new,

Customer Question

I WOULD LIKE TO SCAN MULTIPLE PAGES
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: EPSON L 565 BRAND new
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: I can scan 1 page not multiple pages
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Printers
Expert:  Ashik replied 1 month ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Do you want to scan multiple pages to a single PDF file ?

Customer: replied 1 month ago.
Expert:  Ashik replied 1 month ago.

Ok, do you have the Epson Scan app installed on your computer ?

Customer: replied 1 month ago.
I cannot find it
Expert:  Ashik replied 1 month ago.

Did you install the disc came with the printer ? If so, then it should be there. Check under All Programs > Epson

Customer: replied 1 month ago.
i have all the files displayed
Customer: replied 1 month ago.
I found it
Customer: replied 1 month ago.
i have opened it, what now?
Expert:  Ashik replied 1 month ago.

Great ! We can scan using that application. Open Epson Scan app. Change the Mode to Home at top right. Now, you will see Save (folder like button) at bottom right next to Scan button. Click it and change the Image Format type to PDF

Click OK. Then hit Scan button after placing the document. Once that document is scanned, it will ask you to ADD Page, Edit or Save. Choose Add Page and scan the rest of documents.

Then hit Save and save it. This will save it as single PDF file.

Please let me know if that didn't work, so I will continue to help you.

Expert:  Ashik replied 1 month ago.

Hi there, I'm just checking. How is it going ?

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