I'm sorry about the issue. Is the issue with wireless printing?
Are you able to go to the Wireless settings on your printer's screen in order to connect it to the new modem's wireless / wi-fi network name?
Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Here are the full steps:
Make sure the printer is powered on.
On the printer's screen, touch the Wireless / signal icon .
Touch the Settings / gear icon .
Touch the option Wireless Setup Wizard
Select your Wi-Fi / wireless network name, and enter your wi-fi / wireless password ***** prompted.
Then check printing.
- Note: Your Wi-Fi / wireless password ***** ***** at the back / bottom of your internet modem device. It is case-sensitive. If there is still issue with your wireless password, please let me know the model of your modem, so I can troubleshoot the issue further.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,