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Ask Michelle Your Own Question

Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 4687
Experience:  B.Sc. Computer Science with Honors
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Have a new printer MG2522 that am trying to hook up to iMac.

Customer Question

have a new printer MG2522 that am trying to hook up to iMac. II cannot install software because don't have DVD drive
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: canon PIXMA MG25SS
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: OS SIERRA MAC
JA: How long has this been an issue? What happened right before this popped up?
Customer: BRANDI NEW PRINTER-TRYING [TO ***** 1ST TIME
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Printers
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 month ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.