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Jennifer French
Jennifer French, Technician
Category: Printers
Satisfied Customers: 115
Experience:  Owner at Down Home Technical Solutions
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I have a brother MFC printer.All photocopies are so dark, I

Customer Question

I have a brother MFC printer.All photocopies are so dark, I cannot read the print.How do I make the copy lighter?
JA: What's the make/model number of your printer? How old is it?
Customer: MFC -78800W 2 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Computer prints are fine.It is dark with the copy mode
JA: How long has this been an issue? What happened right before this popped up?
Customer: It has always been this way
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Printers
Expert:  Jennifer French replied 5 months ago.

Hello! My name is ***** ***** I will be assisting you with your printer issue this evening.

I see you are having issues with your copies being darker than they should be.

Give me just a moment and I will give you instructions on how to correct this.

Expert:  Jennifer French replied 5 months ago.

To temporarily make your copies brighter, follow these instructions:

  1. Press Copy.
  2. Load your document.
  3. Use the numeric key to enter the number of copies (up to 99).
  4. Press Options. Press the Up or Down arrow key to choose Brightness. Press OK.
  5. Press the Right arrow key to make a lighter copy or press Left the arrow key to make a darker copy. Press OK.
  6. Press Start.

For Touchscreen Models

  1. Press Copy.
  2. Load your document.
  3. Enter the number of copies you want.
  4. Press the Left or Right arrow key to display Brightness. Press Brightness.
  5. Press the Left arrow key to make a darker copy or press the Right arrow key to make a lighter copy. Press OK.
  6. If you do not want to change additional settings, press Start.
Expert:  Jennifer French replied 5 months ago.

To program a new default Copy Brightness setting:

Please follow the steps below to change the Copy Brightness setting for the default.

Press Menu.

  1. Press Up or Down arrow key to choose Copy. Press OK.
  2. Press Up or Down arrow key to choose Brightness. Press OK.
  3. Press the Right arrow key to make a lighter copy or press the Left arrow key to make a darker copy. Press OK.
  4. Press Stop/Exit.

For touchscreen models.

  1. Press Copy.
  2. Press the Left or Right arrow key to display Brightness. Press Brightness.
  3. Press the Left arrow key to make a darker copy or press the Right arrow key to make a lighter copy. Press OK.
  4. Press the Left or Right arrow key to display Set New Default. Press Set New Default.
  5. Press Yes.
  6. Press Stop/Exit.
Expert:  Jennifer French replied 5 months ago.

This should resolve your issue. If you have any questions, reply to this thread and I will answer any questions you may have.

If you have no other questions, please rate my answer 5-STARS in the top right hand corner of the answer screen, as this is how we receive credit for assisting you.

Have a wonderful evening!