Hello! My name is ***** ***** I will be assisting you with your printer issue this evening.
I see you are having issues with your copies being darker than they should be.
Give me just a moment and I will give you instructions on how to correct this.
To temporarily make your copies brighter, follow these instructions:
For Touchscreen Models
To program a new default Copy Brightness setting:
Please follow the steps below to change the Copy Brightness setting for the default.
For touchscreen models.
This should resolve your issue. If you have any questions, reply to this thread and I will answer any questions you may have.
If you have no other questions, please rate my answer 5-STARS in the top right hand corner of the answer screen, as this is how we receive credit for assisting you.
Have a wonderful evening!