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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5083
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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Setting up a wireless network where the MX432 printer works

Customer Question

Setting up a wireless network where the MX432 printer works with a Mac and with a PC.wirelessly
JA: Can you guesstimate how old the Pixma is? And has this happened before?
Customer: Pixma is four years old. This is a new Airport Express net.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac is OS Sierra, PC is Windows 10, We print from both machines,
JA: How long has this been an issue? What happened right before this popped up?
Customer: We had a functionig wireless system from an Airport Extreme which died, We replaced it with an Airport Express router, Does printer need a password?
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Printers
Expert:  Shefin replied 3 months ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Please setup wireless on your printer by following the instructions in the link below.

https://support.usa.canon.com/kb/index?page=content&id=ART117246&actp=search&viewlocale=en_US&searchid=1477940277872

If the issue persists, or you have any questions, please be back and let me know.

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Thank you!

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