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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15770
Experience:  HNC Computing; Large format and multifunction printer expert
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I have an Epson workforce wf-7620 and I can't load legal

Customer Question

I have an Epson workforce wf-7620 and I can't load legal size paper in the tray. what do I do?
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: 3 days old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc. but that isn't the issue. the tray looks to small to load legal size documents
JA: How long has this been an issue? What happened right before this popped up?
Customer: it is brand new. this is the first time I have attempted to print legal
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Electronics Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 1 month ago.

You will need to fit the rear tray for wider and specialty paper such as Legal.

Customer: replied 1 month ago.
ok. really need your help
Expert:  Electronics Pete replied 1 month ago.

Did you try fitting the rear tray?

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