Printer Repair Questions? Ask IT Technicians for Answers ASAP
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0x9D is a stuck ink carriage usually. Here are some steps to try.
1. Turn the printer off.
2. Open the door/scanner to expose the ink carriage.
3. When it moves to the left during post up stop it by pulling the power cable.
4. Move the carriage it all the way to the left, close the door/scanner and then power it up.
Let me know if you are still getting the error.
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Hi there and welcome
Can you remove the ink from the printer then power it off. Movee the print head to the middle with your hand if it will not move by itself.
then using a Q-Tip with cleaning alcohol (or warm water if you do not have any), clean out the areas where the ink goes in.
Then use a damp cloth and wipe down the inside of the printer.
Once done, let it dry for 10 minutes
Then put the ink back in, power it on and tell me if it then prints correctly please