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Ask Jennifer French Your Own Question

Jennifer French
Jennifer French, Technician
Category: Printers
Satisfied Customers: 111
Experience:  Owner at Down Home Technical Solutions
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It says the ink pad is at the end of its service life and to

Customer Question

It says the ink pad is at the end of its service life and to contact you
JA: What's the make/model number of your printer? How old is it?
Customer: XP 700 - a couple of years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC OSX 10.8.5
JA: How long has this been an issue? What happened right before this popped up?
Customer: Popped up once before that it was 'nearing' the end of its life!!! Yesterday that it had ended!
JA: Anything else you want the printer expert to know before I connect you?
Customer: Not really - thanks
Submitted: 3 months ago.
Category: Printers
Expert:  Jennifer French replied 3 months ago.

Hello! Thank you for choosing Just Answer. My name is ***** ***** I will be answering your question today.

When you get this ink pad service life message, there really is no other way around it other than replacing the ink pads. There are some software hacks out there that will reset your ink pad waste counter but I wouldn't have access to that information, nor could I provide you with it.

I apologize that I don't have better news but I certainly hope this helps you on your journey to resolving it.

If you have found this information helpful, a 5-star rating on my answer is appreciated, as this is how we receive credit for helping you guys.

You have a wonderful day and thank you. Good luck!