Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Several conditions may cause the error message Machine Error 30, 33, 34 or 35 to be displayed on the LCD. This error may be the result of one of the following:
Please follow the instructions listed below to correct this problem:
Note If you decided to place a new ink cartridge in for any of the colors when uninstalling and reinstalling the cartridges in the above process, press 1 (Yes). The machine will automatically go through a cleaning cycle.Also this might be handy for you.To reset purge counter1) Enter machine maintenance mode (on MFC240C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine’s log information list (function code 80).3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.6) Press the 9 key twice to return to the standby state.
Don't worry the instructions is same for all the printer models, which have keypad on the them.
As your printer has a touchscreen panel, you can follow the steps from the link below. As I will go offline for the day, I will open the question for other experts.
Hi, my name is ***** ***** I am happy to assist!
So I did some research, and error 49 is a mechanical failure. It can pertain to one of the following:
Cause1:Head flat cables and carriage-head flat cablenot connected correctlySolution:Correct those flat cables.Cause2:Main PCB defectiveSolution:Replace the main PCB.Cause3:Power supply PCB defectiveSolution:Replace the power supply PCB.
In all 3 cases, it means some part of the wiring or electronics has failed. If the unit is still under warranty, reach out to Brother's tech support at(###) ###-####for warranty replacement. Otherwise, it may be cheaper to replace the unit depending on the cost they quote you.
Of course, and good luck! Also please rate my service above as well so my supervisors can keep tabs on how I am doing.
Thank you again!