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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epson WorkForce 545 Printer. It is on and every

Customer Question

I have an Epson WorkForce 545 Printer. It is on and every time I try to print something I get an error message. it doesn't print
Submitted: 1 month ago.
Category: Printers
Expert:  Shefin replied 1 month ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Does it say offline while trying to print?

Thank you.

S H E F I N

Customer: replied 1 month ago.
I am using Windows 7.
USB cable
No it's not saying offline
Expert:  Shefin replied 1 month ago.

Hi,

May I know the exact error message you are getting?

Can I access your computer remotely and check the issue?

Thank you.

S H E F I N

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