Hi, I'm Wes and I will be assisting you today.
First, let's try to reset the printer error.
Remove all ink cartridges from the printer and close the cover.
Then unplug the power cable from the printer for 10 minutes.
Then plug back in and wait for the printer to ask for the ink cartridges.
Insert them in 1 by 1 until the error is gone.
Please let me know if you need additional help.Also, please rate my answer below based on your satisfaction.Thank you.