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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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When i try to prnt a page i get a error msg. telling me to

Customer Question

when i try to prnt a page i get a error msg. telling me to visit www/hpinstantink,com
JA: What's the make and model of your printer, and can you guesstimate how old it is?
Customer: hp envy 5660 1 year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about a month so far no trouble shoooting
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Is it showing you any indication that the ink cartridges are low/empty?

Expert:  Nathan replied 1 month ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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