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Ask Sudipto Your Own Question

Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 5313
Experience:  DIploma in Computer Hardware
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The paper is jamed and I do not see how to fix it, workforce

Customer Question

the paper is jamed and I do not see how to fix it
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: workforce 630. about 5 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: was trying to print
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Sudipto replied 1 month ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 1 month ago.

I do not know, if you have removed the jammed paper or not, as you have not mentioned anything. So, I will request you to open the link below and follow the steps once by one and let me know, if you are able to remove the paper or not ?

http://files.support.epson.com/htmldocs/wf630_/wf630_00ug/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Epson&file=problems.16.11.html#1140603