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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Our hp6500A printer keeps giving a General Error. Tried

Customer Question

Our hp6500A printer keeps giving a General Error. Tried turning power off with power button, then unplugging the printer, then powered back up. Same error message appeared
Submitted: 1 month ago.
Category: Printers
Expert:  Sudipto replied 1 month ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 1 month ago.

Do you get the error message on the printer or PC ?

Customer: replied 1 month ago.
Printer
Expert:  Sudipto replied 1 month ago.

Please let me know the complete error message.

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