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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Hp printer 6500A. Keep getting General error. what can be

Customer Question

hp printer 6500A. Keep getting General error. what can be the problem
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Comcast.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: turn printer off with power button
JA: Anything else you want the email expert to know before I connect you?
Customer: un plugged power and turned back on with powerbutton
Submitted: 1 month ago.
Category: Printers
Expert:  Thomas replied 1 month ago.

Hi! My name is ***** ***** I'm happy to help!

What version of Windows is on your computer?