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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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AVE A MFC-5890CN PRINTER AND IT KEEPS SAYING WRONG PAPER

Customer Question

AVE A MFC-5890CN PRINTER AND IT KEEPS SAYING WRONG PAPER SIZE
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: PRINTER IS 2009 BROTHER MFC-5890CN
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC
JA: How long has this been an issue? What happened right before this popped up?
Customer: THIS STARTED YESTERDAY IN THE AFTER NOON AND I HAVED TRIED EVERY THING THAT I COULD THINK OF
JA: Anything else you want the printer expert to know before I connect you?
Customer: THATB IS MY PROBLEM
Submitted: 1 month ago.
Category: Printers
Expert:  WesPCDr replied 1 month ago.

Hi, I'm Wes and I will be assisting you today.

Expert:  WesPCDr replied 1 month ago.

First, let's try to re-install the printer drivers.

Re-install the printer drivers using this link:

http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfc5890cn_all