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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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Are you other info my all in one printer dr 420 yellow light

Customer Question

hello are you b other info my all in one printer dr 420 yellow light on
i boigth new cartridege and holder light wont go out help
Submitted: 1 month ago.
Category: Printers
Expert:  WesPCDr replied 1 month ago.

Hi, I'm Wes and I will be assisting you today.

Expert:  WesPCDr replied 1 month ago.

First, let's try to reset the printer.

Remove all the ink cartridges.

Then close the cover and unplug the power cable from the printer for 10 minutes

Plug the printer back in and wait for it to ask to insert the ink cartridges one by one.

Let me know if the error light goes away.