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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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It is in printer error mode I have Epson XP 300 I can't

Customer Question

It is in printer error mode I have Epson XP 300 I can't print anything
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: About 4*5 years old where do I find model
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2-3 days
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Printers
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I can help you with this problem, but I will need to know a bit more about it, such as:
What lights or error codes show on the printer, please?

Customer: replied 1 month ago.
If I could afford $39 I would take it 2 my computer guy
Customer: replied 1 month ago.
All the light is print error
Expert:  Russell H. replied 1 month ago.

Open the printer, please.

Check the paper path for any sign of scraps of paper or sheets of paper, anywhere within the printer.

Also make sure all covers are closed afterward.

If that does not clear the error, turn the printer Off for 10 minutes or longer, then try it again.