How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31222
Experience:  Printer and scanner problem resolver for over 15 years
32989067
Type Your Printers Question Here...
Richard is online now
A new question is answered every 9 seconds

I have Canon MX532. The printing is not aligned Alternating

Customer Question

I have Canon MX532. The printing is not aligned Alternating columns are slightly offset
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: No. It is 1 year and 9 months old.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Few days. nothing unusual
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

I would like you to align the printhead please

To do this, please us my link below and follow the instructions

http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/M/MX530%20series/1.0/EN/PPG/dg-c_alignment.html

Once done, tell me how it then prints please.

Let me know the results

Thank you