How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

PowerShot d30 now unable to import photos-Is this a

Customer Question

PowerShot d30 now unable to import photos-Is this a Microsoft problem Or Canon--Are there any solutions?
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: Canon is a year and half old---never had a problem till now
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Dell computer--oerating system iwindows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: Never a problem till sunday--nothing happened that i know of
JA: Anything else you want the printer expert to know before I connect you?
Customer: Only message I see is "camera does not connect with computer"
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you connect it please to a different USB port on the computer and tell me if it then imports please?

Related Printers Questions