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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 16873
Experience:  5+ years as Tech
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How to dowloud software cd, epson stylus nx415 7yars old,

Customer Question

how to dowloud software cd
JA: What's the make/model number of your printer? How old is it?
Customer: epson stylus nx415 7yars old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: sony
JA: How long has this been an issue? What happened right before this popped up?
Customer: we instated new hard drive
JA: Anything else you want the printer expert to know before I connect you?
Customer: how to connect the computer to the printer if we dont have software cd
Submitted: 4 months ago.
Category: Printers
Expert:  crash2199 replied 4 months ago.

Hi!

Click here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=128287&infoType=Downloads&platform=OSF_W_8-64

Select your new operating system from the dropdown menu

Click on DOWNLOAD under "Drivers and Utilities Combo Package"

Run the downloaded file to install

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  crash2199 replied 4 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 3 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 3 months ago.

I hope everything is okay with your issue. -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.