Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Do you still see the both error code on the printer ?
Please disconnect the power cord from the printer for 10 mins. then, let me what happens ?
Thanks for the update, as you are getting two error codes at the same time, it seems the problem is with either the sensors or the logic board of the printer, but two sensors cannot be defective at the same time. So, the problem is with the logic board and as the printer is almost 10 years old, it is impossible to get a replacement logic board and instead of replacing the logic board, it will be better to replace the printer, which will be a cheaper option. If you have not pressed the stop/reset button of the printer then, hold it down for few secs. and see if that make any difference. Let me know, if you need any further help, otherwise please remember to give a positive rating, as that is the only way I am compensated for my time and effort.