Hello, and thank you for using this service.
Sorry you are having trouble. I will help you now.
What size paper do you have loaded in the printer and are trying to print to?
Hello, how are you?
Press Ctrl+P on the page you want to print and a little dialogue box should pop up allowing you to change the paper size.
Let me know how you go.
Sorry for the confusion. Another expert accidentally started working with you at the same time as me.