Hello,I am the person that will be helping you today.
Remove all of the paper and put the paper back in. After that is complete, unplug the power to the printer, plug it back in, and turn it on. Did that help?
I will be standing by, looking forward to your response.
Thank you for the update. Is the paper pushed all the way in?
I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
The next expert will see all that is on this page, so there will be no need to repeat anything.
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Thank you for your patience.