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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 16356
Experience:  5+ years as Tech
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I dropped something in the paper slot & it is jammed. How

Customer Question

I dropped something in the paper slot & it is jammed. How can I take the printer apart to remove it?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: MG6220, 3 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC system 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: just now
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Printers
Expert:  crash2199 replied 2 months ago.

Hi!

Take a look here: https://support.usa.canon.com/kb/index?page=content&id=ART114129

The page will show you where to look for all of the jams within your printer.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  crash2199 replied 2 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.