Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Which version of Windows do you use ?
Thanks, ***** ***** you are facing is due to corrupt firmware, you have to connect the printer with a USB cable to the computer to flash the firmware. Sorry, I cannot accept the remote support offer due to payment failure. I am sending the offer once more, please accept it and reply me back here.