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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer is displaying B200, It is an MG5220 about 6-7 yrs

Customer Question

My printer is displaying B200
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: It is an MG5220 about 6-7 yrs old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Computer is an HP. I am using windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just happened this morning. Printed an email from my saved files.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Sudipto replied 1 month ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 1 month ago.

Please disconnect the power cord from the printer and wait for 10 mins. then, reconnect it and let me know, what happens ?