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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can,t download or install driver on windows 8.2.. the

Customer Question

can,t download or install driver on windows 8.2.. the printer is a canon pixma mg 3222
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: It is new . we are trying to install it first time
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac and windows 8.2
JA: How long has this been an issue? What happened right before this popped up?
Customer: we have yet to get anything from it at all
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Lorenz Vauck replied 1 month ago.

Dear Client,

thank you very much for your question. My name is***** and I will try to help you as quick possible.

Are you currently trying to install the printer on Windows or on your Mac?

Thanks for your patience and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 1 month ago.

Dear Client,

I am looking forward to your feedback, so that I can help you to resolve your problem to your satisfaction.

Thank you very much and best regards,

Lorenz Vauck

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