How's it going.Let me read of your question. Give me a minute.
an you please do the following.
1. Lift up the ADF so that you can see the scanner glass. Is there any paper stuck 1/2 way through the left side of the ADF that you lifted up. There is a pretty obvious place there where the paper comes through and then back out again. Make sure there is no paper there.
2. put your fingers (facing up) into where the paper feeds from the ADF. You want to push your fingers such that they follow the arrow in the ADF that shows where the paper goes. However, your fingers should be facing upwards. Right after the 1st hard ridge, you'll feel a little piece of plastic that flexes. This releases the top of the ADF and lets you get inside the top.
3. Push the green tab forward (towards the left of the printer. This opens up the paper path and will let you clear paper jams. Find any paper that may be there.
4. Pull the green tab back to the right. There are 3 positions it can end up in. You want it in the far right position.