How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16309
Experience:  HNC Computing; Large format and multifunction printer expert
30970729
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

I kaant get it to print! Desperate, HP Officejet 4632 It is

Customer Question

I kaant get it to print! Desperate
JA: What's the make/model number of your printer? How old is it?
Customer: HP Officejet 4632 It is about 15 months old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MacBook Air Not sure about the OS, but the printer was perfect until
JA: How long has this been an issue? What happened right before this popped up?
Customer: last night Actually nothing happened except I recommended the computer to a friend.
JA: Anything else you want the printer expert to know before I connect you?
Customer: How can I get it to print? Why does the first sheet come out blank before it starts to print?
Submitted: 2 months ago.
Category: Printers
Expert:  Electronics Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 2 months ago.

Are you using the correct print driver for your version of OS X?

If you aren't sure, you can check at :

http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-4600-e-All-in-One-Printer-series/5305049/model/5395749

--------------------
Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
--------------------