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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 16026
Experience:  5+ years as Tech
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I have a V500 scanner that I want to work with my Mac and I

Customer Question

I have a V500 scanner that I want to work with my Mac and I get the message that Power pC is no longer supported. How do I get it to work with OS 10?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Epsom Perfection V500 Photo
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac OS 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just got the Mac and an trying to install the scanner
JA: Anything else you want the printer expert to know before I connect you?
Customer: If he can tell me how to get it operating I will be in your debt.
Submitted: 1 month ago.
Category: Printers
Expert:  crash2199 replied 1 month ago.

Hi!

Click here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&infoType=Downloads

Your Operating System should automatically be detected. Click on Download under Scanner Driver and Epson Scan Utility

Run the downloaded program to install the software.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  crash2199 replied 1 month ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 1 month ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.