Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Are those paper and ink lights blinking simultaneously, or alternating?
Thank you for confirming,
that is an error code indicating a defective printhead and/or logic board.
Since there was a potential water leak that is the likely cause of this, as it would not normally happen on a printer this new just from wear.
If there is external causes of damage to the printer, that typically is not covered under warranty, however since the printer is less than a year old I would still recommend checking with Epson to see if they will warranty the printer for you, by calling(###) ###-####and mention the simultaneous lights so they understand what part has failed.
If you strike out with them, let me know and I'll advise further on other options for you.
Best regards, ***** ***** for the news,
Hello, it appears your question is still open.Do you need more help with this?If so, just reply back on this page. If I’ve answered your question, please let me know to conclude our session.Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.Nathan