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I am grabbing the technical manual, so bear with me just a few minutes.
i have it, its just looking for the pertinent informtation that takes a few minutes
From what i am reading.....you most likely have a failed ink cartridge.
I suggest replacing them all......and making sure you remove the packaging tape, that comes on the ink cartridges.
The reason you get the error, is because the printer can no longer communicate with the ink cartridge.
In 9 out of 10 cases, the ink cartridge needs to be replaced.
But in some rare cases, the printer needs to be serviced.
I suggest a new ink cartridge before you take the printer in for service.
Thats all that can be found on this error message.
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