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technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 1545
Experience:  20 years experience. B.S. Computer Science
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I have a Canon Pixma 895 Printer. It has stopped. Has a

Customer Question

I have a Canon Pixma 895 Printer. It has stopped. Has a message B200 Printer error has occurred. Unplug the power cord and contact the service centre.
Can you advise me as to whether it is worth repairing. The printer is about 2years old.
David Bowes
Submitted: 1 month ago.
Category: Printers
Expert:  technicalcat replied 1 month ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

When did the B200 pop up? What's the status of the cartridges? When were they last replaced?

Customer: replied 1 month ago.
B200 showed up yesterday.
The cartridges were replaced last week
What is the cost of securely connect to printer to repair
Dave Bowes
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  technicalcat replied 1 month ago.

I received your request for remote, but unfortunately this kind of printer problem can't be solved via remote connection. It's a problem with your printer itself. Please go through the following steps, and follow up with me on the results. Thank You.

1. Open the cover of the printer.

2. Remove all ink tanks from the printer.

3. Lift up the gray locking lever on the side of the ink tank holder.

4. Gently remove the print head from the carriage unit.

5. Place the print head back in and lock the lever down.

6. Place all of the ink tanks back in the printer.

7. Close the cover and turn the printer off.

8. Unplug the power from the printer. Leave the power unplugged for about 5-10 minutes.

9. Plug the power back in and turn the printer on.

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