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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 16050
Experience:  5+ years as Tech
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Error 8200

Customer Question

Error 8200
Submitted: 1 month ago.
Category: Printers
Expert:  crash2199 replied 1 month ago.

Hi Sharon!

This is a printhead issue which if it cannot be fixed, it would need to be replaced.

Please try this:

Turn off the printer

Open the cover

Turn on the printer

After the cartridges have traveled more than 50% across (do not let them go all the way across), close the lid.

Check to see if the error message goes away.

If the error code continues, please reply back here.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  crash2199 replied 1 month ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.