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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The wireless stopped working on my Cannon MF726 printer. It

Customer Question

Hi, the wireless stopped working on my Cannon MF726 printer. It was working yesterday, I powered it off and now it will not come back on
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: It has not, it is a 2016 model, brand new
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC and it worked multiple times yesterday
JA: How long has this been an issue? What happened right before this popped up?
Customer: The wireless icon is not lighting up and when I check the menu - network, the option for wireless is grayed out and I cannot select it
JA: Anything else you want the printer expert to know before I connect you?
Customer: should be it
Submitted: 2 months ago.
Category: Printers
Expert:  babyxdeja replied 2 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  babyxdeja replied 2 months ago.

Do you have a network cable that can be plugged in temporarily?