Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Bill, if the printer is reporting a paper jam but you cannot see anything then there may be something stuck deep inside it.
Try manually pushing a piece of stiff thin card through the paper feed path to help clear any blockages.
Let me know if that helps?