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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 4920
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I have a cannon MG3520 and it has siop printing from my

Customer Question

I have a cannon MG3520 and it has siop printing from my computer. It will make copies.
Submitted: 1 month ago.
Category: Printers
Expert:  Shefin replied 1 month ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Thank you.

S H E F I N

Customer: replied 1 month ago.
Windows 7 Professional
Wi-Fi
Expert:  Shefin replied 1 month ago.

Hi,

Have you recently changed any wireless settings or router?

Do you have a printer USB cable with you?

Thank you.

S H E F I N

Customer: replied 1 month ago.
changed TV cable provider and have Wi-Fi with Cox. Don't have a hard wire.
Expert:  Shefin replied 1 month ago.

Hi,

Since you have changed the wireless network, please setup the new one on your printer by following the instructions in the video below.

https://support.usa.canon.com/kb/index?page=content&id=ART163832&actp=search&viewlocale=en_US&searchid=1477070633549

Thank you.

S H E F I N

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