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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15756
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a message on screen to clean the CTD sensor. Have

Customer Question

I have a message on screen to clean the CTD sensor. Have done this repeatedly, but machine still shows same message and wont allow me to do anything.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Fuji Xerox Docuprint CM205fw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac book Pro running OS10 Yosemite 10.10.5
JA: How long has this been an issue? What happened right before this popped up?
Customer: Was behaving normally until last night.
JA: Anything else you want the printer expert to know before I connect you?
Customer: The printer is about 3 years old.
Submitted: 1 month ago.
Category: Printers
Expert:  Electronics Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 1 month ago.

If cleaning the sensor does not remove the message then the sensor is faulty and will need to be replaced.