Printer Repair Questions? Ask IT Technicians for Answers ASAP
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We cant email ytou diretcly, you HAVE to work with us on this Chat......we are not allowed to email customers directly.
Also, this is a public searchable chat.....please do NOT put your personal information in here.....like your email or phone number or your name, or address......it becomes public.
About your printer......if it is showing a Paper Jam......you must look through the printer internally VERY closely.....as sometimes a small piece of paper can be left inside, and cause the jam error to happen.
Im pulling up the Technical manual now, for the printer you have.....and looking for any service doors that you can open to inspect the internal for paper jams.
OKay.....no problem.....just come back to this chat once you are ready, to let me know.
Cathy.......are you still having trouble with your printer?