Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Are you getting any errors when you connect to WiFi network ?
Do you have any USB cable came with the printer ? It looks like this --> http://driver-pro.com/static/images/article-content/usb-printer-installation-tutorial/usb-printer-cable.jpg
We can try to save WiFi settings to the printer from your computer using USB cable. Do you have a printer USB there ?
There is a way to save WiFi settings directly to the printer from your Mac using a cable. If you have the cable, then I will send you the instructions to do that.
Let me know if you need help with that
If you are talking about secure remote assistance, then that is a completely optional additional service. You don't need to accept it. That is an offer sent by this site.
I can send you the instructions in here for the deposit you made in this site. If you don't want to continue, then it is ok. You can cancel this question.
I believe the question value is $26, for this session. I'm not sure about the payment info as I'm only a tech in here. For that, you need to contact the customer support at *****@******.***
You're welcome. BTW If you got charged for the deposit you made here, please contact***@******.*** and they will refund it.
Have a great day,