Hi,I'm sorry about the issue. Is there any power / light on the printer?
What's the error or message when printing?
Do you have windows xp, vista, or 7, or 8, 10?
Is the printer currently to the computer with a (USB) cable? Or is the connection wireless?Please reply at the box below. Thank you,
Hi there and welcome
Can you please disconnect the power to the wifi router, the printer and the computer and wait 10 minutes.
Then connect the power to the wifi router, then wait 5 minutes.
Then connect the power to the printer, wait 5 minutes then the computer
Tell me if it then connects and functions correctly please.