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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I need help connecting the printer to my computer, verite55

Customer Question

I need help connecting the printer to my computer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: verite55 plus
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: nothing I just want help to do it I am 69 years old and don't stay on computers
JA: Anything else you want the camera expert to know before I connect you?
Customer: yes I don't need a camera expert I need to install a printer
Submitted: 8 months ago.
Category: Printers
Expert:  dukey01 replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Have you installed the software for the printer yet.

Here's a video to assist you: https://www.youtube.com/watch?v=1aZCasK7CUE

Customer: replied 8 months ago.
I need a person to walk me through
Customer: replied 8 months ago.
I have done nothing but connect to kodakverite.com and ask for support
Expert:  dukey01 replied 8 months ago.

Have you installed the software yet?

Customer: replied 8 months ago.
no
Expert:  dukey01 replied 8 months ago.

Go here, click your model number and download and install the software for your model first.

http://www.funaihelp.com/kodak/printer/downloads

Customer: replied 8 months ago.
I have already put my credit card in and the person said it would cost me $5
Expert:  dukey01 replied 8 months ago.

That's a deposit. Certainly not the full cost.

Customer: replied 8 months ago.
there is always more to the story--I want my credit card information back and I want to talk with a person I will be looking for a phone number on my material
Expert:  dukey01 replied 8 months ago.

Not a problem. Contact Customer Service at this number: 1.***-***-****

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