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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am trying to install an wireless printer and the

Customer Question

I am trying to install an wireless printer and the instructions say to press the WPP button on my access point. My router has no buttons.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Can
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Canon PIXMA MG 8220
JA: How long has this been an issue? What happened right before this popped up?
Customer: Installing a new printer. I had the same model previously.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Printers
Expert:  technicalcat replied 7 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

You probably mean WPS, and you don't need to use that, nor is it the best way to connect your wireless printer.

Do you know your wireless network name and password? This would be what you'd use to initially connect something like a phone or a laptop to your wireless internet.

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