Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Lets start with some basic steps and if these dont work, or even if they do please let me know.
lets try an alignment, then a printhead cleaning as well.
The video on this page will show you how to run an alignment http://www.epson.com/cgi-bin/Store/Video-Library/video/Printers-All-in-Ones/How-to-Align-a-Print-Head/929642678001
Once that is complete, the video on this page will show you how to run a printhead cleaning
Once that is complete, try to print again. Are the results any better?
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied. If you do not submit a rating, I am in no way credited for my time. I always answer follow up questions.Dustin S.
Its pretty clear what happened here. The off brand cartridges shorted out the printhead, and the printhead has failed.
Most likely, you will have to replace the printer. ( Since in that model of printer you cannot remove or replace the printhead like you can with other, better engineered printers ) However, theres a chance that a printhead cleaning kit such as this would fix the issue.
With that being said, it may be time to consider a replacement printer. I highly recommend the Mx922 for its features, scanning, wifi printing, and smartphone printing.. And also because the Mx922 has a low cost, easy to replace printhead. Meaning that this machine will last a lot longer since you can actually repair it.
If you have further questions, let me know.
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied. If you do not submit a rating, I am in no way credited for my time. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.