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Joseph Varner
Joseph Varner,
Category: Printers
Satisfied Customers: 36
Experience:  Enterprise Support Specialist at Arthur J Gallagher
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I have a c5031i printer and am trying to delete the print

Customer Question

i have a c5031i printer and am trying to delete the print log as its name is sensetive
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: canon C5030i
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing is wrong its just the log of prints is sensetive and on display for all to see i want to deelte the log
JA: Anything else you want the printer expert to know before I connect you?
Customer: no i just need to delete the log
Submitted: 1 month ago.
Category: Printers
Expert:  Joseph Varner replied 1 month ago.

Hi, my name is ***** ***** I am happy to assist!

I gather these are print logs in the Windows operating system?

If that is the case, then there is no simple explanation on how to delete the logs, as it requires some working knowledge of Powershell (which is built into Windows).

What I can recommend is this link:

https://technet.microsoft.com/en-us/library/hh849786.aspx?f=255&MSPPError=-2147217396

It is a detailed description of logs and how to remove them using power shell. Give this a read through and you should have a method to delete your print logs.

Expert:  Joseph Varner replied 1 month ago.

Any luck with clearing the logs?

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