How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask JACUSTOMER-s6hhteqn- Your Own Question

Category: Printers
Satisfied Customers: 54
Type Your Printers Question Here...
JACUSTOMER-s6hhteqn- is online now
A new question is answered every 9 seconds

I have a c5031i printer and am trying to delete the print

Customer Question

i have a c5031i printer and am trying to delete the print log as its name is sensetive
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: canon C5030i
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing is wrong its just the log of prints is sensetive and on display for all to see i want to deelte the log
JA: Anything else you want the printer expert to know before I connect you?
Customer: no i just need to delete the log
Submitted: 4 months ago.
Category: Printers
Expert:  JACUSTOMER-s6hhteqn- replied 4 months ago.

Hi, my name is ***** ***** I am happy to assist!

I gather these are print logs in the Windows operating system?

If that is the case, then there is no simple explanation on how to delete the logs, as it requires some working knowledge of Powershell (which is built into Windows).

What I can recommend is this link:

It is a detailed description of logs and how to remove them using power shell. Give this a read through and you should have a method to delete your print logs.

Expert:  JACUSTOMER-s6hhteqn- replied 4 months ago.

Any luck with clearing the logs?